Business EconomyPosted at: Jun 9 2026 6:41PM


Salesforce Commits to Creating One Million AI Learners in India by 2030

Hyderabad, June 9 (UNI): Salesforce President and CEO (South Asia), Arundhati Bhattacharya, on Tuesday announced the company's commitment to create one million AI-enabled learners in India by 2030, highlighting the growing demand for artificial intelligence skills and the widening gap between job opportunities and available talent.
Speaking on the occasion of the 10th anniversary of Salesforce’s Centre of Excellence (CoE) in India, she said the biggest challenge facing the country in the AI era is the shortage of skilled professionals.
Citing global projections, she said the World Economic Forum estimates that 170 million new jobs will be created worldwide, while around 92 million roles may be displaced, resulting in a net gain of nearly 78 million jobs.
In India, a joint study by NASSCOM and Deloitte projects demand for AI professionals to rise from 650,000 to 1.25 million by 2027, she said.
She noted that AI-related job postings in India have more than doubled, increasing from 2.9 per cent to 6.5 per cent of total postings, while the number of available skilled professionals remains significantly lower than industry demand.
According to Bhattacharya, 58 per cent of Indian organisations have identified an urgent need for AI reskilling and upskilling, while 40 per cent of employers view workforce readiness as the biggest barrier to AI adoption.
She said advances in generative and agentic AI have democratised access to the technology, allowing people to work with AI using natural language rather than requiring specialised programming skills. However, she stressed that language accessibility alone does not make individuals AI-ready, underscoring the need for structured training.
To address the skills gap, Salesforce will focus on four key pillars, including partnerships with government initiatives, educational institutions, industry partners and customers.
Bhattacharya said the company will actively support the IndiaAI Mission and collaborate with the Ministry of Electronics and Information Technology, while continuing its engagement with the All India Council for Technical Education (AICTE).
Salesforce has been conducting internship programmes with AICTE for the past three years, combining virtual learning with on-site project experience to equip students with industry-relevant skills, she informed.
Salesforce, the #1 AI CRM, also plans to work with private universities and learning organisations to provide AI upskilling opportunities for working professionals.
In addition, Salesforce will leverage its extensive partner ecosystem, including major consulting firms such as Deloitte, KPMG and PwC, as well as its customer network, to expand AI training initiatives.
“Our intention and commitment is to create one million empowered and AI-enabled individuals in India by 2030,” Bhattacharya said.
Highlighting Salesforce’s community engagement, she said India is home to 3.9 million “Trailblazers” — members of the Salesforce ecosystem who build, innovate and work on the Salesforce platform.
She also recognised Shriya Ravishankar, recipient of the prestigious Salesforce Golden Hoodie award last year, for her exceptional contributions to the Trailblazer community.
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